State Farm® Insurance Agent Rick Ashby

"Rick Ashby and his group have excellent customer service with every interaction. They’ve gone out of their way to be helpful through my total collision loss of my car and I’m appreciative of all their hard work!"

"Renae always makes everything smooth and super easy! Great service every time!"

"Very detailed and prepared review of policies. Great recommendations and ensured we have appropriate coverage. We are very pleased to work with this agency!"

"Dawn was amazing. Made getting coverage for my house and car easy. The office is very friendly and professional. Communication is great."

"Blake and the whole State Farm office are the reason I will be a customer for life. I texted Blake because my car insurance draft date was wrong, and within minutes he had it moved to the 15th of every month and confirmed the new schedule. No phone tree, no being put on hold, just a quick text, a clear answer, and it was done. Having an office that is this responsive, helpful, and easy to work with is priceless. I highly recommend this State Farm office to anyone who wants real customer service."

"Renae Cates at State Farm was fantastic. She took the time to review my Homeowners Policy, explained everything clearly, and helped me improve my coverage without overselling. Highly recommend!"

"I have been with State Farm for several years now. Rick Ashby and his staff, especially Dawn Crawford, give outstanding customer service. Whether by phone or email, they are always prompt, friendly, and professional. I am on their Drive Safe Program which saves me money on my auto insurance. If you are looking for an insurance provider that goes above and beyond in both service and support, State Farm-Team Rick Ashby is there for you!! They treat you like family which is rare in today's world. I highly recommend them to anyone looking for trustworthy and dependable insurance coverage."

"Prompt response, great customer service!"

"Excellent service! Rick Ashby and his State Farm team provide outstanding care and attention to detail. They’re always professional, responsive, and truly put their clients first. No hidden fees — everything is explained clearly and honestly. They’ve taken care of my family my entire life and now with a family of my own, they’re doing the exact same. Highly recommend for anyone looking for reliable insurance and great customer service!"

"I received a call from Mrs. Renae Cates at State Farm. She was very pleasant and professional. Renae shared with me an endorsement that State Farm was offering. It was so nice of her to introduced me to this, being that my husband & I are homeowners and you never know what you might be face with. Renae was very thorough as she explained the product, also gave me ample time to ask questions. This act of kindness made me very comfortable to go ahead and make the decision to get this part of our home insured. My husband & I have been with State Farm for 30 years and it's folks like Renae that has kept us doing business with State Farm. Ms. Sylvia"

"I had a really great experience with this State Farm office, and especially with my agent, Blake. He was incredibly helpful, super easy to work with, and made the whole process stress-free. If you're looking for an insurance agent who is genuinely great, I highly recommend asking for Blake! Thanks again!"

"State Farm has taken care of my family for well over 30 years and they have never let us down! Rick and his team have always had the best interest of my parents, myself and my family at heart. They carry all of our insurance and Dawn and Renae recently helped us with new policies for our children and the entire process was streamlined and easy. We couldn’t imagine anyone else taking care of us. The slogan is true, like a good neighbor State Farm is there and always has been!"

"Incredibly responsive and helpful. Everyone at this office has a wealth of experience and fantastic customer service not to mention how much they've saved me combining a multi-vehicle discount with home insurance. I'm so glad I switched. I've specifically worked with Renee and she made the process so easy to switch and has always been available if I've had questions and then quickly remedied any issues I've had. I highly recommend Ricky Ashby and the whole State Farm crew at his office that I've worked with."

"We had a recent claim with Dawn Stewart at the Hillsborough office and they were awesome helping us through this process it’s hard sometimes when you get hit with something unexpected but they were always there for questions/support."

"Since moving to the area almost 8 years ago, Dawn has been an awesome agent who has met all of our needs with professionalism and care. Renae and Dawn are an incredible team in supporting us through the purchase of a new car and in ensuring that we are paying the lowest price possible for excellent coverage."

"I can’t say enough good things about Dawn and her team at State Farm! From the very first conversation, she made me feel like more than just a customer. She takes the time to explain every detail in a way that’s easy to understand, and she’s always quick to respond whenever I have a question. Dawn goes above and beyond to make sure I have the right coverage for my needs without overselling me. It’s rare to find someone so knowledgeable, friendly, and genuinely caring in this business. I highly recommend Dawn to anyone looking for an agent who truly puts her clients first!"

"I had the best experience working with this group! Renae was so very helpful in regards to my homeowners insurance policy, and Dray helped me tremendously with our life insurance. They were knowledgeable, punctual, and had a remarkable attitude with all our questions and concerns!"

"I talk directly to agent Renae Cates at Rick Ashby State Farm to review my homeowner insurance policy with me before renewal. Renee was very knowledgeable and answered all my questions and even told me about other options that I might be interested in. I found the agent to be very personable and helpful. I highly recommend Rick Ashby-State Farm for all your insurance needs."

"Sent email right away to confirm we had coverage on our new vehicle! Great service and you can't beat dealing with this agency as we have been with them many years."

"Renae was great with handling our needed changes on auto insurance. Her and everyone at Ashby's have always went over and above."

"Always a pleasure at the Rick Ashby office. Renae was very responsive and helpful in updating my renter's insurance policy. Great experience everytime reaching out to this office!"

"Dawn is absolutely amazing! Not only is she professional & knowledgeable but she is personable! We are always treated like we matter & that is so important! It is obvious that she loves what she does & cares about her customers. Dawn rocks!!! Dawn, we are so grateful for all you do, have done & continue to do!"

"Great people at Rick Ashby. Renae was really helpful and quick to follow up with all that was needed on my insurance quote."

"Had a great interaction with Rene as we reviewed my current auto insurance policy She was both pleasant and thorough as we explored ways of maximizing my coverage as well as saving money"

"The team here is always amazing. Very knowledgeable, quick to reply, and great customer service! I've got all my policies with them, including boat, car, and home."