State Farm® Insurance Agent Rick Ashby

"Since moving to the area almost 8 years ago, Dawn has been an awesome agent who has met all of our needs with professionalism and care. Renae and Dawn are an incredible team in supporting us through the purchase of a new car and in ensuring that we are paying the lowest price possible for excellent coverage."

"I can’t say enough good things about Dawn and her team at State Farm! From the very first conversation, she made me feel like more than just a customer. She takes the time to explain every detail in a way that’s easy to understand, and she’s always quick to respond whenever I have a question. Dawn goes above and beyond to make sure I have the right coverage for my needs without overselling me. It’s rare to find someone so knowledgeable, friendly, and genuinely caring in this business. I highly recommend Dawn to anyone looking for an agent who truly puts her clients first!"

"I had the best experience working with this group! Renae was so very helpful in regards to my homeowners insurance policy, and Dray helped me tremendously with our life insurance. They were knowledgeable, punctual, and had a remarkable attitude with all our questions and concerns!"

"I talk directly to agent Renae Cates at Rick Ashby State Farm to review my homeowner insurance policy with me before renewal. Renee was very knowledgeable and answered all my questions and even told me about other options that I might be interested in. I found the agent to be very personable and helpful. I highly recommend Rick Ashby-State Farm for all your insurance needs."

"Sent email right away to confirm we had coverage on our new vehicle! Great service and you can't beat dealing with this agency as we have been with them many years."

"Renae was great with handling our needed changes on auto insurance. Her and everyone at Ashby's have always went over and above."

"Always a pleasure at the Rick Ashby office. Renae was very responsive and helpful in updating my renter's insurance policy. Great experience everytime reaching out to this office!"

"Dawn is absolutely amazing! Not only is she professional & knowledgeable but she is personable! We are always treated like we matter & that is so important! It is obvious that she loves what she does & cares about her customers. Dawn rocks!!! Dawn, we are so grateful for all you do, have done & continue to do!"

"Great people at Rick Ashby. Renae was really helpful and quick to follow up with all that was needed on my insurance quote."

"Had a great interaction with Rene as we reviewed my current auto insurance policy She was both pleasant and thorough as we explored ways of maximizing my coverage as well as saving money"

"The team here is always amazing. Very knowledgeable, quick to reply, and great customer service! I've got all my policies with them, including boat, car, and home."

"Renae at Rick Ashby’s State Farm was wonderful to work with! She was friendly, knowledgable, and prompt in handling our insurance needs. I highly recommend contacting her for your insurance needs."

"Renae was terrific… and patient with my wife and I. We investigated cars and homeowners policies in detail and thought about it/ compared other rates with the same needs and decided on State Farm. It’s Renae that sold us though. We wanted an agent who would look out for us and was experienced and available and thorough which she is."

"David was so helpful with making changes to my policy and making sure I understood the process. He was very kind and made the entire transaction easy!"

"I have with Rick Ashby for almost 30 years and have always been provided with exceptional service and treated like family. They are true professionals and will work diligently to provide you with the best rates possible. Always a pleasurable experience working with any member of the team."

"The 5 stars represent Renae 's excellent customer service. I have been a customer for decades and appreciated the service provided by State Farm. Renae was very professional and knowledgeable regarding the services I requested. The change from just having auto insurance to including my homeowner insurance was a smooth transition. Renae has a warm and pleasant approach that lets you know you are important, and she is here to provide a service and that you have a clear understanding to how the process is done. That is why I am a customer of State Farm."

"Thank you Renae for being so helpful & kind!"

"Excellent staff. Personable, caring, and very helpful. Rick, Dawn, and staff always delivers exceptional customer service and express the appreciation for your business. Definitely a team I want handling my family’s needs."

"Rick Ashby’s office is knowledgeable and professional. We have been customers for years and have always received excellent service."

"Special thanks to David Jones of the Rick Ashby Insurance Agency, Inc. a member of the State Farm Insurance network for wonderful service and care for our family."

"Renae above and beyond to assist me—an excellent example of what great customer service should be."

"Best place ever! They helped me during so many hard times. Thank you Dray and Rick!🫶🫶"

"I have worked with Renae multiple times recently for some life changes to my policy and she is THE BEST! So professional, quick, and kind. I’ve been with Ashby’s office for years and stay because they are so helpful and good at their job!!"

"State farm has handled my home and car insurance for many years. I've had to use the insurance a couple of times recently and for the majority of the process, it was painless. There was a text notification that they were about to call me and then my phone would ring shortly after. I found this very helpful as I screen my calls regularly. Dray at the local office has been very responsive with emails and personable in all her responses."

"This is a great office to work with. Renae Cates has been so helpful with switching over my policy and educating me on how my policy was broken down. Dawn Stewart also helped me add a life insurance policy for my youngest son! Can’t say enough about her and the team at the office. They go above and beyond!"